Spokane, Washington is a special place. It’s high country. Located in eastern Washington, near the Idaho border, Spokane is a hub for outdoor enthusiasts, higher education, and award-winning wineries. It’s a growing community—its popularity on the rise as a younger generation breathes life into the historic downtown. It’s in this picturesque setting that the Willcox family decided to build their dream home with Adair Homes. Their experience showcases Adair’s unique approach to home construction as well as our unwavering commitment to client satisfaction.
A Foundation of Experience
Douglas Willcox, a civil engineer with extensive experience in real estate development, approached the home-building process with a clear vision. “Having spent years in land development and construction management, I knew that the building landscape could be chaotic, especially with supply chain issues and unreliable subcontractors,” he shared. His background made him a discerning client—eager to find a builder that mirrored his values of efficiency and reliability.
When the time came to build on their Spokane property, Douglas's first step was to assess potential builders. “Adair and another builder were the main candidates we considered,” he explained. “We ultimately chose Adair because they offered the flexibility to customize their plans, which was crucial for us.”
Adair’s ability to adapt any standard plan to fit your lifestyle—or draw a completely new one—is a primary reason we stand apart from the competition. Want a dedicated home office? We can do that. Add a walk-in pantry? Yes. Expand the great room? Absolutely. Build an ADU on the back of the property and match architectural styles and finishes? These are the kinds of adaptations, changes, and customizations we are known for.
The Adair Difference: Transparency and Communication
From their first interaction, the Willcox family recognized Adair’s commitment to transparent pricing and open communication. “It was refreshing to see a company that prioritized clarity,” Douglas stated.
There are no hidden fees or surprises waiting for Adair homeowners. This kind of transparency is vital when you're making such a significant investment.
Throughout the building process, Adair’s team maintained a continuous dialogue, regularly updating the Willcox family on developments and decisions. “They made us feel like we were part of the process,” Douglas noted. “With every question we had, they were there to provide answers and guidance.”
It’s Adair’s policy to begin with a budget—your budget—that’s reflected in our signed contract. This number is agreed upon from the beginning, and we guarantee it.
A Smooth Building Process
Much to the Willcox family’s delight, their building project went remarkably smoothly. Thanks to Douglas’s background in engineering, he approached any minor challenges with a calm demeanor. “There are always bumps in the road, but with the excellent support from Adair—particularly our project coordinator, Priscilla Adamson, and construction manager, Bruce Adams—we were able to navigate them easily. Their patience and understanding made the process enjoyable.”
His praise for the Adair subcontractors echoed his high regard for the team. “The subcontractors were outstanding,” he emphasized. “Their attention to detail and commitment to quality assured us that our home was in good hands.”
Adair is able to guarantee pricing and offer our customers superior quality at affordable prices because we have longstanding relationships with our subcontractors. Because we are not a production builder, you’ll find that your home is completed with care—as unique as you are—and a testament to our reputation as a quality home builder.
Customizing a Home for Their Lifestyle
The Wilcox family was looking for something specific. As they worked with the design team, adjustments were made to the plan to make sure that the home reflected their lifestyle.
“Being able to customize the primary bathroom layout and walk-in closet was a game-changer for us,” Douglas explained. As an avid crafter, Douglas’s wife also had a vision for a dedicated sewing room. It was important for them to have a space where she could express her creativity.
A significant addition was the patio cover, allowing the family to enjoy outdoor living and their stunning views year-round. “We love being outdoors, and having a covered patio means we can entertain friends and family regardless of the season,” Douglas shared.
Building Community Connections
Now settled into their beautiful custom home, the Willcox family is ready to create lasting memories. The Willcox family’s experience encapsulates what Adair Homes stands for: a commitment to communication, transparency, and personalized service. With the right partner, your dream home is not just a possibility; it’s a reality waiting to unfold.
